The "try before you buy" service allows you to order your items, try them for free at home, and only pay for the ones you decide to keep.

1. To benefit from this service, simply choose Elyn at checkout.
2. You will receive your order without being charged.
3. After receiving your order, you will have a 5-day trial period to try the items at home.
4. At the end of your trial period, you will only be charged for the items you decide to keep.
5. You then have 3 business days to return the items you wish to send back.

To finalize your order, you will need to provide your payment information but you will not be charged. Your bank account will be charged at the end of your 5-day trial period or when you indicate the items you wish to keep. For security reasons, Elyn submits a pre-authorization request to your bank to verify your payment information. Your payment information is perfectly secure and subject to 3D Secure by the payment provider Stripe.

Your trial period begins the day after receiving your order. You then have 5 calendar days to try your items and choose which ones you want to keep and return. Before the end of your trial period, you can access the return interface to indicate the items you want to return. If we do not hear from you at the end of your trial period, we will assume that you want to keep all the items ordered and you will then be charged the total amount of your order. This service allows you to try your items as if you were in a store fitting room. Do not remove the tag, and especially do not wear the items during the day. Any item returned without a tag, damaged, or soiled will be rejected and you will be charged.

To benefit from the Try Before You Buy service, the total amount of your order must be less than €1,500 with a delivery address in Metropolitan France.

Only Visa, Mastercard, and Cartes Bancaires payment cards issued in France are accepted.

Prepaid, virtual, systematically authorized cards (e.g. Maestro, Electron, or Revolut), and American Express are not accepted to benefit from the "try before you buy" service.

Nothing could be simpler! To make a return, all you have to do is log in to the return interface, you can access it via:

1- The following link using your order number and email address: https://return.elyn.io/paulandjoe

2- A link included in the email confirming the delivery of your items.

Select the items you wish to return and confirm your return.

You will receive an email containing your return label and will have 3 working days to drop off your packages at the Post Office.

Failure to return the package within the specified time frame will result in a charge for the items to be returned.

Of course, all returned items must be in the same condition as when they were delivered, that is, as new!

Any item returned without a label, damaged, or soiled will not be accepted. You will be charged for this item and it will be returned to you at your expense.