The "try before you buy" service allows you to order your items, try them for free at home and only pay for those you decide to keep.

1. To benefit from this service, simply choose Elyn at checkout.
2. You will receive your order without being charged.
3. After receiving your order, you will have a 5 day trial period to try the items at home.
4. At the end of your trial period, you will only be charged for the items you decide to keep.
5. You then 3 working days to return the items you wish to return.

In order to finalize your order, you will need to fill in your payment information but do not you will not be charged.

Your bank account will be debited when your 5-day trial expires or when you indicate which items you wish to keep.

For security reasons, Elyn submits a pre-authorization request to your bank to verify your payment information. Your payment information are perfectly secure and submitted to 3D Secure by the payment provider Stripe.

Your trial period begins the day after receiving your order.

You then have 5 days calendars to try on your items and decide which ones you want to keep and return.

Before your trial period expires, you can access the return interface to fill in the items you want to return.

Without hearing from you at the end of your trial period, we consider that you wish to keep all of your ordered items and you will then be debited for the total amount of your order.

This service made available to you allows you to try on your items as in a fitting room in a store.

Do not tear off the label, and especially do not wear the items during the day.

Any item returned without label, damaged, damaged or soiled will be refused and you will be charged.

To benefit from the Try Before You Buy service, the total amount of your order must be less than €1,500 with a delivery address in Metropolitan France.

Only Visa, Mastercard and Bank Cards issued in France are accepted.

Prepaid, virtual, systematic authorization cards (e.g. Maestro, Electron or Revolut) and American Express are not accepted to benefit from the “try before you buy” service.

Nothing's easier ! To make a return, simply log in to the feedback interface, you can access it via:

1- The following link using your order number and email address: https://return.elyn.io/paulandjoe

2- A link included in the delivery confirmation email of your items.

Select the items you wish to return and validate your return.

You will receive an email containing your return label and will have 3 working days to drop off your parcels at the Post Office.

If you do not return the return package within the time allowed, you will be charged for the amount of the items to be returned.

Of course, all returned items must be in the same condition as when they were delivered, i.e. like new !

Any item returned without label, damaged, damaged or soiled will not be taken back. You will be charged for this item and it will be returned to you at your expense.