Terms of service

Terms and conditions of use

Effective as of 13/01/21


The purpose of these general terms and conditions of use (referred to as the "GTC") is to provide a legal framework for the terms and conditions under which MANEKI makes the site and its services available and to define the conditions of access to, and use of, the services by the "User."

These GTC are accessible on the site under the heading "GTC".
Any registration or use of the site implies acceptance of these GTC by the user without any reservation or restriction. When registering on the site via the Registration Form, each user expressly accepts these GTUs by ticking the box preceding the following text: "I acknowledge that I have read and understood the GTUs and I accept them".


In the event of non-acceptance of the GTUs stipulated in this contract, the User must give up access to the services offered by the site. www.paulandjoe. com reserves the right to unilaterally modify the content of these GTUs at any time.


Article 1: Legal notices


The publishing of the site www.paulandjoe. com is provided by the Company SAS MANEKI with a capital of 44,700 euros, registered with the RCS of 483 435 335 under the number 483 435 335, whose head office is located at 14 rue commines 75003 PARIS


Telephone number + 33 1 42 74 23 58


E-mail address: presse@paulandjoe.net.


Intra-Community VAT number: FR41483435335


The host of the site www.paulandjoe.com is the company Shopify, whose head office is located at 151 O'Connor Street Ground Floor Ottawa, Ontario K2P 2L8 Canada, with the telephone number: 1-613-241-2828.

ARTICLE 2: Access to the site


The site www. paulandjoe.com allows the User free access to the following services:


The website offers the following services:
Buying clothes, stationery, crockery, accessories and beauty products


The site is accessible free of charge from any location to any User with Internet access. All costs incurred by the User to access the service (computer hardware, software, Internet connection, etc.) are at the User's expense.


The non-member User does not have access to the reserved services. To do so, they must register by filling in the form. By agreeing to register for the reserved services, the User member undertakes to provide truthful and accurate information concerning his civil status and contact details, in particular his email address.
To access the services, the User must then identify himself using his login and password which will be communicated to him after his registration.
Any User member who is regularly registered may also request to be removed from the list by going to the dedicated page on his personal space. This will be effective within a reasonable timeframe.


Any event due to a case of force majeure resulting in a malfunction of the site or server and subject to any interruption or modification in the event of maintenance, does not engage the responsibility of www.paulandjoe.com. In these cases, the User thus agrees not to hold the publisher responsible for any interruption or suspension of service, even without prior notice.

The User has the possibility of contacting the site by electronic mail at the publisher's email address communicated in ARTICLE 1.


ARTICLE 3: Data collection


By browsing and placing an order on the Site, the Customer agrees to the collection and processing of a certain amount of information strictly necessary:
- To process orders;
- To provide the Customer with information about the Paul & Joe and Paul & Joe Sister brands;
- To provide the Customer with information about the Site;
- To enable the Customer to benefit from commercial offers if the Customer expressly accepts this by validating his/her order.
The information strictly necessary for Maneki in the context of the management of the Customer's order is indicated by an asterisk (*).
All personal data collected by Maneki is treated with the strictest confidentiality and transparency, in accordance with national laws and European regulations in force.


ARTICLE 4 : Intellectual property

The brands, logos, signs as well as all the contents of the site (texts, images, sound...) are protected by the Intellectual Property Code and more particularly by the copyright.


The brand Paul & Joe is a registered trademark of Sophie Mechaly. Any representation and/or reproduction and/or partial or total exploitation of this brand, of any nature whatsoever, is totally prohibited.


The User must request prior authorisation from the site for any reproduction, publication, copy of the various contents. He undertakes to use the contents of the site in a strictly private context, any use for commercial and advertising purposes is strictly prohibited.


Any total or partial representation of this site by any process whatsoever, without the express authorisation of the operator of the website would constitute an infringement punishable by Article L 335-2 et seq. of the Intellectual Property Code.
In accordance with Article L122-5 of the Intellectual Property Code, it is reminded that the User who reproduces, copies or publishes protected content must cite the author and its source.


ARTICLE 5: Responsibility


The sources of the information disseminated on the www.paulandjoe.com website are deemed reliable but the website does not guarantee that it is free from defects, errors or omissions.
The information communicated is presented for information purposes only and is general in nature, with no contractual value. Despite regular updates, the site www.paulandjoe.com cannot be held responsible for any changes in administrative and legal provisions that may occur after publication. Similarly, the site cannot be held responsible for the use and interpretation of the information contained in this site.


The User is responsible for keeping his/her password secret. Any disclosure of the password in any form is prohibited. The user assumes all risks related to the use of his login and password.
The site declines all responsibility.
The site www.paulandjoe.com cannot be held responsible for any viruses that may infect the computer or any computer equipment of the Internet user, following use, access or downloading from this site.
The site cannot be held responsible in the event of force majeure or the unforeseeable and insurmountable act of a third party.


ARTICLE 6: Hypertext links

Hypertext links may be present on the site. The User is informed that by clicking on these links, he/she will leave the site www.paulandjoe.com. The latter has no control over the web pages to which these links lead and cannot, under any circumstances, be held responsible for their content.


ARTICLE 7: Cookies


The User is informed that during his visits to the site, a cookie may be automatically installed on his browser.
Cookies are small files stored temporarily on the hard disk of the User's computer by your browser and which are necessary for the use of the site www.paulandjoe.com. Cookies do not contain any personal information and cannot be used to identify anyone. A cookie contains a unique, randomly generated and therefore anonymous identifier. Some cookies expire at the end of the User's visit, others remain.
The information contained in the cookies is used to improve the www.paulandjoe.com website.
By browsing the site, the User accepts them.
The User must, however, give his or her consent to the use of certain cookies.
Failing acceptance, the User is informed that certain functionalities or pages may be refused.
The User may deactivate these cookies via the parameters appearing in his browser software.


ARTICLE 8: Applicable law and competent jurisdiction


French law applies to this contract. In the event of failure to resolve a dispute between the parties amicably, the French courts shall have sole jurisdiction.
For any question relating to the application of these GCU, you may contact the publisher using the contact details listed in ARTICLE 1.

Quick delivery

Quick delivery

Free delivery for orders over 400€ (Metropolitan France)

Customer service

Customer service

Monday to Friday
eshop@paulandjoe.net +33 142 742 468

Satisfied or refunded

Satisfied or refunded

14 days to change your mind

Secured payment

Secured payment

CB - Paypal - Visa - Mastercard - Amex - Apple Pay - Ali Pay